Send the laptop to a repair shop if you want the touchpad to function again, or simply use the external mouse and keep the touchpad disabled. Use the external mouse and the scrolling should stop. Select the touchpad mouse from the drop-down list and click on 'Properties.' Choose to disable the device. Disable the internal mouse by going to 'Start' and 'Control Panel.' Choose 'Printers and other Hardware.' Select 'Mouse' from the new window that appears and click on the 'Hardware' tab. Re-download and install the application again.Ĭonnect an external mouse to the laptop. Then, instead of moving the wheel, you move the mouse itself back and forth to move the page. Go to 'Start' and 'Control Panel.' Select 'Programs.' Select the last program you installed and click 'Uninstall.' Use the mouse to see if the problem is gone. A small circle with arrows inside appears on your screen. Corrupt files may have installed and are causing the mouse problem. Remove any update, patch or program that you recently installed that may be causing the problem. Click on 'Downloads' or 'Drivers' and look for the mouse pad driver.

Update your touchpad drivers from the computer manufacturer site.

Mouse scrolls by itself